FREQUENTLY ASKED QUESTIONS

How fast can I get my item?

In-stock items typically ship in 2 business days.

Made to Order and Presale, please see item product details.

Custom is custom.

Any inquiries / special requests or deadlines please email info@jillianvonbeyer.com with your order or request and we will do our best to accommodate.

Can I exchange or return my item?

In stock items: JVB offers return for store credit for unworn merchandise, with tags attached 14 days from delivery. Store credit will be issued upon item receipt & review. Please contact info@jillianvonbeyer.com with order details and request. JVB will send shipping label for items being sent back for review.

Made to Order and Presale : while items are final sale, if there is request for exchange for size please contact info@jillianvonbeyer.com with details.

Custom orders are handled customly.

Adjustments & Repairs: If items become damaged or broken - please email info@jillianvonbeyer.com with photo. This includes stitching, hardware, or other inquires.

Discount codes for sales (does not apply to collegiate partner discount codes) on orders render orders final sale. Size exchange may be available based on inventory. Email info@jillianvonbeyer.com for inquiries.

Why you should choose JVB Swim wear?

JVBswim is doing right what the swimwear industry does wrong. Sustainably sourcing to not add anything onto the earth, working with local economy, and meticulousy fitting.

What if my brand needs a swimwear line?

Absolutely! JVBswim works with brands, both new and established, in creating, developing, and producing an on-brand swimwear line.